If there is a question that is not shown below, please give us a call at 866-979-7587 or send us a email.

Q: Can you match PMS colors for screen printing?

A:Yes, We can custom mix your ink color. We use the most state of the art PMS color matching system for screen printing on garments.

Q: What are the correct imprint sizes?

A:We screen print in standard sizes. Sizes for Adults goes up to 12" wide x 12" tall. We can imprint a oversize print of 13" x 14.5" on adult shirts only. The imprint area depends of the type of design and design detail. Contact our art department and we can help you get a design size that will achieve your project.

Q: What are your imprint locations?

A: Please see our imprint reference location chart.

Q: Can I get a Catalog?

A: We offer a compressive catalog of the top brands. We are adding new apparel on a regular basis. If there is something that you can not find, Please give us a call at 866-979-7587 and we can send you the image and garment specs for your next project.

Q: Do you offer garment samples?

A: Yes, We offer random samples. We ask that you pay for samples at a reduced price plus $5.00 per item for shipping. Give us a call 866-979-7587 for more information or to order your samples.

Q: I'm starting a new business, do you offer wholesale?

A: Yes, Gottch-Ya! Graphix, USA products are all inclusive pricing. We have a lot of extra services that would appeal to your new business, church or organization. We have many fulfillment services. Give us a call at 866-979-7587 and ask for more information.

Q: Can I get a actual Screen Printed or Embroidered sample of my design/Logo?

A: Yes, We have a actual preproduction proof program. Give us a call at 866-979-7587 and ask for more information.

Q: What is your minimum screen printing order?

A: We have a 6-piece minimum order for screen printing.

Q: What is your minimum embroidery order?

A: We have a 6-piece minimum order for embroidery.

Q: What are the extra costs for an order?

A: We offer a all inclusive price for your project. The only thing extra would be a Rush service and or shipping.

Q: How can I get a quote for embroidery?

A: All you need to do is upload your artwork to our art work quote form, we will enter your information into our system to provide you with a accurate quote for your project.

Q: How do I pay for my order?

A: All orders require payment in full. Unless your company, organization or school has terms with us. If you would like to apply for terms, please fill out our form.

Q: Is the artwork approved before my order is sent to production?

A: Yes, No order is screen printed, embroidered or pad printed with out order and artwork approval. All artwork approval will cover everything that is required for your project. This includes, Ink and Thread colors, number of garments, delivery date, order date and a full list o

Q: Is there a refund if I do not like my order?

A: Unfortunately, No. All orders are custom to your project details. We have a full order process procedure to ensure full project accuracy. We ask to always check your artwork and project in detail before order approval. We ask that you check spelling, design integrity and order accuracy before placing your order. We will make any changes to correct any problems before your order is submitted for production.

Q: What happens if I cancel my order?

A: If you cancel your order, Gottch-Ya! Graphix, USA has a $75.00 cancellation fee, as well as, a 20% restocking fee for ordered apparel.